000 00359nam a22001577a 4500
003 OSt
005 20240315121655.0
008 171123b xxu||||| |||| 00| 0 eng d
020 _a9788131732250,
040 _cSEROSOFT
100 _aRAO,K. R. M.
245 _aSERVICES MARKETING
260 _aDELHI
_bPEARSON
_c2013
300 _a546
942 _2ddc
_c01
_e2ND
999 _c40919
_d40919