00273nam a2200121Ia 4500003000400000005001700004008004100021020001900062040000900081100001800090245002300108260002000131OSt20240307124326.0170524s9999    xx            000 0 und d  a978-0071086967  cIIMT  aZeithamal- VA 0aServices Marketing  bNew Delhi : MGH